Terms of Service

Plano Orthopedic and Sports Medicine Center LLC 5228 W Plano Pkwy, Plano, TX 75093 Phone: (972) 250-5700 Website: www.posmc.com

1. Acceptance of Terms

By accessing and using the services provided by Plano Orthopedic and Sports Medicine Center LLC (“POSMC,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you should not use our website, schedule appointments, or receive medical services from us.

2. Medical Disclaimer

POSMC provides orthopedic and sports medicine services by licensed medical professionals. However, the information provided on our website and during consultations is for general informational purposes only and should not be construed as medical advice. Always seek the guidance of your physician or other qualified healthcare provider with any questions regarding a medical condition.

3. Appointments and Cancellations

· Appointments can be scheduled via our website, phone, or in person.

· If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice to avoid any cancellation fees.
· Failure to attend a scheduled appointment without prior notice may result in additional charges.
· Late arrivals may result in a shortened consultation or the need to reschedule, subject to provider availability.

4. Payment and Insurance

· POSMC accepts various insurance plans; however, it is your responsibility to verify coverage with your insurance provider.
· Payments for services not covered by insurance are due at the time of service.
· We accept cash, credit/debit cards, and other payment methods as specified at the time of service.
· A detailed billing statement can be provided upon request.
· Unpaid balances may be sent to collections after repeated failure to pay.

5. Privacy and Confidentiality

Your privacy is important to us. We comply with the Health Insurance Portability and Accountability Act (HIPAA) to protect your personal and medical information. For more details on how we handle your data, please refer to our Privacy Policy.

· Your medical records are confidential and will not be shared without your written consent, except as required by law.
· You have the right to request access to your medical records in accordance with HIPAA regulations.

6. Website Usage and Content

· Our website contains information related to orthopedic and sports medicine treatments.}
· Unauthorized use of our website, including attempting to access restricted areas, may result in legal action.
· We are not responsible for third-party links or content provided on external websites.
· Users must not attempt to modify, reverse-engineer, or exploit any part of our website for malicious purposes.

7. Liability Limitation

POSMC and its medical professionals are not liable for any damages arising from:

· Misinterpretation of information found on our website.
· Failure to follow prescribed medical treatments.
· Unauthorized actions taken based on any information provided by POSMC.
· Complications arising from medical treatments, unless due to negligence.
· Any errors, omissions, or service interruptions due to factors beyond our control.

8. Patient Responsibilities

Patients receiving treatment at POSMC agree to:

· Provide accurate and complete medical history and information.
· Follow prescribed treatment plans and medications as directed.
· Notify POSMC of any changes to contact or insurance information.
· Respect all clinic staff, medical professionals, and other patients.
· Comply with clinic policies, including infection control and safety guidelines.

9. Termination of Services

We reserve the right to refuse or terminate services to any patient who engages in:

· Disruptive or abusive behavior.
· Non-payment of fees.
· Violation of these Terms.
· Failure to follow prescribed treatments, which could result in harm.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Texas. Any disputes arising from these Terms shall be resolved in the appropriate courts within Collin County, Texas.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised Terms.

12. Emergency Situations

POSMC does not provide emergency medical care. If you are experiencing a medical emergency, please call 911 or go to the nearest emergency room immediately.

13. Contact Information

For any questions regarding these Terms, please contact us: Plano Orthopedic and Sports Medicine Center LLC Phone: (972) 250-5700 Website: www.posmc.com

· Office Hours: Monday – Friday, 8:00 AM – 5:00 PM
· Address: 5228 W Plano Pkwy, Plano, TX 75093