Our POSMC SCRIPT:
- Service – Achieve excellence in customer service and strive to exceed customer expectations.
- Compassion – Pledge to show empathy and kindness to individuals.
- Respect- A work environment that is built upon value and dignity of individuals.
- Integrity – Act honestly and transparently. Maintain confidentiality and reliability.
- Positive Attitude – Model patience, gratitude, and a positive attitude.
- Teamwork – Motivate, inspire and be a team player to successfully build each other up and get the job done together.
Join Our Family
Scheduling Coordinator
Following the patient’s appointment with the physician, scheduling surgery may be the next step to the patient’s healing process. It is the Scheduling Coordinators that will continue the first-rate hospitality care, by being sensitive to the patients as they lead the patient through each of the pre-surgery steps in a confident and professional order such as: scheduling their surgery date, calling for pre-certifications, collecting fees, scheduling their pre-op and post-op visit, plus additional steps needed for their surgery. The patient can leave the appointment knowing that the Scheduling coordinator will complete each pre-surgery step needed for the impending surgery.Read More
Medical Assistant
A Medical Assistant is an integral part of each of the physician team. The medical assistant should connect with the patient when greeting them and accompanying them to the exam room. Once roomed, they will review the patient’s medical history and check for accuracy on their completed forms. The medical assistant also assists both the physician assistant and the physician in the patients care by setting them up for their x-rays, cast removals, injection prep, as well as other duties directed by the physician.Read More
Radiology Technologist
At Plano Orthopedic, there can be many facets to a patient’s appointment. One of these is to include medical support for the physicians by providing diagnostic imaging to identify the patient’s injury or condition for treatment. This is where the Department of Radiology Technologists are to provide exceptional care to patients within the clinical scope of the Rad Tech. The expectation and goal is to treat the patients with a kind, courteous and respectful demeanor when accompanying the patient from the exam room to the radiology location, communicating the procedure prior to taking x-rays, then escorting the patient back to their exam room in a timely manner for the patient flow and physician’s schedule.Read More
Physician Assistant
Every day, thousands of people have access to quality health care because there are physician assistants in their communities. At Plano Orthopedic, the physician-physician assistant (PA) relationship is an integral part of a physician’s practice as the PA operates under the physician’s supervision. Due to their advanced education in general medicine, modeled after physician education, physician assistants also work in specialties including medical and surgical specialties and sub-specialties and deliver a high-quality of health care.Read More