COVID-19 Update

Updated March 26, 2020

Plano Orthopedic, in unison with the CDC and other governmental agencies is committed to providing our patients with the highest quality care while supporting social distancing and protective measures to help prevent the spread of COVID-19.  The health and safety of our patients, employees and their families is our highest priority.

Office Schedule

Our office is open and operating on a limited schedule to provide in-person critical care to our patients. Currently, we are transitioning our non-critical, in-person appointments to a telehealth platform for immediate care or scheduling appointments to a future date.

Telehealth Visits

Telehealth visits allow a patient to be cared for by our physicians and providers through video and audio technology.  You will then receive a link that you can utilize from either a computer (with video and audio capability), smart devices, or tablet.

Elective Surgeries

In accordance with governmental recommendations, all elective surgical procedures will be postponed until April 22^nd. We are in the process of contacting our patients to reschedule for a later date.

Patients with urgent needs, may be scheduled sooner, but only after consultation with their provider. Please anticipate a call from our clinical teams.

Safety Screenings

For those patients with urgent needs, we are asking you NOT to present yourself in our office if you are feeling unwell, have a fever, cough, shortness of breath or have come in contact with a person who has tested positive for the COVID-19 virus. Please contact us to reschedule your appointment. We will also be screening all patients upon entry and are asking that patients over age 18 do not bring a visitor with them. Please also wash your hands upon entering and exiting our facility and practice social distancing in the lobby.

We Appreciate your Cooperation and Understanding

We sincerely appreciate your understanding and cooperation as we work together to protect our patients and staff. We hope you are confident in Plano Orthopedics as we expand our health and safety measures during this time, while continuing to provide care to our patients.

The COVID-19 situation is fluid and we will be updating this page as the situation continues to evolve.

If you have any questions, please feel free to contact us at 972-250-5700